Terms of Service
Corey Beazer - Media Solutions (http://coreybeazer.com), as “Corey Beazer” below, is committed to providing high-quality services & customer support in a timely & friendly manner. In order to ensure that we can continue doing so, we need to be confident that our clients understand and agree to our company’s service agreement.
By placing an order with Corey Beazer, you could be the property owner or real estate agent, as “Client” in below, agree to the following terms and conditions:
Scheduling an Appointment
Clients need to contact Corey Beazer to schedule a service appointment by email/phone call/online order. Corey Beazer will contact the client through email/phone to confirm the schedule within 12 hours after the order was completely placed on the www.coreybeazer.com website, or by phone and email. Corey Beazer is NOT responsible for any loss due to the late response of the confirmation email/call.
For orders that are placed before 5 pm on a regular business day, we will contact you by 8 pm of the day. We make appointments based on our availability and ‘First come first serve’ principle.
Our regular service period is Monday to Saturday from 8:30 AM to 8:00 PM. The twilight& night photography service needs to be confirmed by phone call only. If you require a same-day rush appointment or servicing on Sunday or any public holiday, there will be a $50 CAD additional charge applied on top of the regular service fee. This does not include rush turnaround time. Please inquire for more details.
If Corey Beazer photographer arrives at the property but does not have access to provide service (lock-box cannot be opened or agent/owner does not show up) within 15 minutes, Corey Beazer photographer may not provide service at the time because we need to catch up the next order without delay. If this happens, you need to reschedule a new appointment with Corey Beazer by calling customer service. The client will be charged $50 (plus the travel fee if applied) for the unfinished on-site service as compensation if rescheduled an appointment, and if not there will be a 50% charge on the total service fee.
If a return trip of photography service is requested, there will be a minimum Second Trip Service Fee of $100 CAD (up to 10 still photos ) per trip plus Traveling Fee if applied. If the client ordered more service items (such as more still/HDR photos, panorama, or floor plan) that are priced more than $149, then the second trip service fee will be waived from the bill.
Photography Service Preparation & Turnaround
For photography service, our photographer will be there on time for your services. We will give you timely notice if there is any possible delay due to the traffic or other reason. The service will be finished around 30 minutes to 3 hours depending on the workload, so please arrange your time accordingly.
Please make sure the property is ready for photo shooting. Corey Beazer is not responsible for any improper landscaping, interior display during the shooting time. We are NOT responsible for cleaning and organizing the property, and we do not undertake any consequences due to the staging issue. Our photographers/technicians are NOT allowed to change any property current setups or move any item that is more than 10KG or valued more than $200 without agents ’/owners’ permission. It’s the agents’/owners’ responsibility to make sure the property is clean and organized. We suggest the Client or agent/owner of the property thoroughly de-clutter prior to our arrival. Taking off the personal belongings and daily stuff in the property as much as possible and keeping the property clear and bright. Also, make sure all lightings work well so we can avoid some dark shadow.
The following is a list of things you might like to check before the photography session:
Exterior
Clean landscape. Mow lawns and clear driveway. If the outdoor landscape is a very strong part of the property, please consider hiring a landscape professional.
Colourful flowers and potted plants always help.
Remove vehicles or keep them in the garage and close the garage door.
Tidy up tools, toys, and coil outside water hoses.
Tidy up the deck, BBQ area. (In summer), position outdoor furniture & cushions.
Make sure your hot tub is clean and full to ensure a good picture with the lid up.
Clean windows.
Interior
Please arrange for pets to be relocated during the shoot. Remove all signs of pets (bowls, rugs, pillows, toys). Corey Beazer photographer has the absolute right to cancel the appointment if animals are not properly contained on the premises in the property. The client will be charged $45 CAD On-site Surcharge per trip plus Travel Fee if the cancellation happens due to this reason. If Corey Beazer photographers/technicians get hurt by the non-contained animals from the property, and without advanced notice of aware of the animals, The clients (Agent and Owner) will be fully responsible.
Make sure that all light globes are working where you want to photograph – both indoor and outdoor. Even during the day, they will very likely be switched on for the session.
Clear kitchen countertops. Leave a maximum of 1-2 appliances per countertop area.
Empty bathrooms of toiletries. Polish windows, doors, and mirrors. Toilet lids down.
Fix or replace blinds and curtains if necessary. It is very hard to exclude those items from the pictures.
De-clutter rooms and position the furniture in its best places.
Colourful flowers, (fresh or fake) and battery-powered candles improve any scene.
Set the dining table with your best dinner setting and candles if you like that look.
Remove all Post-Its, magnets, kid’s drawings, personal photos from the fridge, and walls.
Photo shooting times vary from as little as 30 minutes for basic service to up to over 3 hours for pro photos, panoramas, HD videos, or floor plan measurement–depending on the size of the property. If you require additional photos at other locations (e. g. parks, school, neighbourhood), there will be an additional fee accordingly.
Our regular photo turnaround is WITHIN 24 hours from 7 p.m on the service date. We can guarantee that the photo will be ready by the next day evening, but we cannot guarantee the photo will be released on the same day evening. Usually, the photo can be ready around midnight, but it really depends on the workload, we will try our best to release photos as soon as possible but we need to make sure all the photos are processed with professional colour correction and touch up.
We provide standard large size and MLS size photos to the client.
Floor Plan Service Rate & Turnaround
The floor plan service price is based on the total measured living area which does not include outdoor space. The finished basement will be accounted for as a total measured living area calculation. The price will be adjusted based on the rate on our website if the final area over the initially estimated quotation. For property more than 2500 sqft, the surcharge will be $0.08/sqft.
Please be noticed the floor plan drawing can NOT be finished on the same day and it usually takes up to 48 hours to finish depending on the size of the property.
Travel Fee, Reschedule & Cancellation
The Travel Fee compensates for some of our time in traffic, wear-and-tear on vehicles, and fuel costs for the extended travel. If there is any Travel Fee in your bill, please refer to our travel fee policy here:
” http://www.coreybeazer.com/ ”
The client understands that when you place an order on the Corey Beazer website, the quoted price does not include the Travel Fee. The client understands that the Travel Fee will be charged if applicable besides the summed quoted price. In case if the Travel Fee shall be applied, Corey Beazer customer service will confirm with the Client about the Travel Fee amount during the appointment confirmation email or phone call.
Please understand that we have a very large workload and tight appointment schedule every day, therefore if you want to reschedule or cancel the service, you need to notify us at least 48 hours before your appointment time, otherwise, it will cost you an extra $50 Reschedule Fee or %50 service fee as Cancellation Fee. The reschedule or cancellation request must be submitted to us through email or phone call (8:30 AM to 8:00 PM).
Feature Sheet Design & Printing
If there is a feature sheet/brochure printing in your order, please understand that it will take up to two days to finish after completion of the photos because we need to design your draft and wait for your confirmation.
Corey Beazer will send the design draft to you through email and it is the clients’ responsibility to reply to the opinion of approving or revision. We DO NOT responsible for the print delay due to the unconfirmed design draft.
When you receive the design draft, you need to check if all text information is correct. Considering time efficiency, it will be better to combine all revision ideas together every time. Please give us explicit “approval to print” order if you completely satisfied with the design draft. We will only start to print the design file once the agent confirms everything and we are not responsible for any mistake after print completion with your permission.
Pricing
Pricing as per the Corey Beazer website. Additional work above and beyond menu pricing on the website at $100/ hr. Corey Beazer may update its pricing at any time without notice. Most up to date pricing is available at our website www.coreybeazer.com
The entire quoted service prices on the Corey Beazer website shall be based on the real information of the property, such as the property size and location which shall be provided by the client accurately. If the information the client provides is incorrect and causes the price discrepancy, Corey Beazer will adjust the final price based on the correct information and the client is agreed to pay for the bill upon the updated price.
In a case of a completely paid order, the real price is less than the quoted price on the website due to incorrect information or any other reason, Corey Beazer will convert the difference to a credit under the client’s account for the next service or refund the difference to the client within 7 days after the completion of the service.
The client agrees to incur additional costs or pay the full package price for the partial work that is completed during the allotted time for the appointment if the property is not properly staged or prepared prior to the arrival of the photographer.
Deposit and Payment
Corey Beazer does not request advanced payment for clients when placing the order through our website www.coreybeazer.com When a client’s order is confirmed, Corey Beazer will send you the invoice with detailed payment instructions, the client then can make the payment before the service, or clear the balance within 2 days from the first on-site service date.
We currently accept three payment options:
Online Credit Card Payment
Our online payment link is encrypted and 100% secure (hosted by Wave Payments), we cannot reach your credit card information. You can pay your bill by using your Credit Card through the payment link that we provide in the payment reminder email. The photo download link and other service files will be automatically sent to the client when payment is made.
Interac Email Transfer
You can e-transfer the billing amount to media@coreybeazer.com and set the transfer password to “coreybeazer” (No capital word). The photo download link will be released once the payment is confirmed.
Online Bank Payments
Most major Canadian banks offer service for this.
The client understands that all the service bills will be charged 13% HST.
Liability
The client will assume all risk for damage and loss resulting from the preparation, assembly, use, and operation of Corey Beazer products and services. The client agrees to release Corey Beazer from all liability for any damage or loss resulting from Client’s use of the products and services. The client will indemnify Corey Beazer against all claims and expenses, including legal fees, on a full indemnity basis, arising from injury to person or property resulting from the preparation, assembly, use, and operation of the products and services.
Photo Copyrights and Usage
All works produced for the Client may be used by that Client for general marketing associated with the current sale of the photographed property in accordance with local MLS rules. Marketing in a larger publication or as a special feature in print requires that photos be marked with the following copyright notice near the photos printed: “Copyright © Corey Beazer”. Copyright in work (photos, videos, floor plans, and other artistic and intellectual property) shall be owned entirely by Corey Beazer.
A license is granted only to the Client and not to any third party. The license is only valid from the time full payment for services has been made. The client agrees that any usage of the photos by a third party, including but not limited to architects, builders, stagers, designers, sellers, or buyers is prohibited unless approved in writing by Corey Beazer.
360 Virtual Tours (iGUIDE Tour)
All iGuide virtual tours will be hosted for 12 months from the activation date for free of charge. A hard copy will also be emailed to the client as per as request free of charge upon request.
Disclaimer of Warranties and Limitation of Liability
Corey Beazer SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Corey Beazer DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT YOUR USE OF THIS SITE IS AT HE/SHE SOLE RISK. WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN PROVINCIAL AND STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO THE CLIENT, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MIGHT HAVE ADDITIONAL RIGHTS.